Shipping policy
SHIPPING POLICY
Last updated: 28-2-2026
At Active By JS, we aim to deliver your order as quickly as possible.
📦 Processing Time
Orders are processed within 1–2 business days after confirmation.
🚛 Delivery Time
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Delivery within Lebanon: 2–4 business days
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Delivery time may vary depending on location.
💰 Shipping Fees
Shipping fees are calculated at checkout or confirmed via WhatsApp.
Exchange delivery fees are the responsibility of the customer.
⚠️ Delivery Delays
We are not responsible for delays caused by:
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Courier companies
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Weather conditions
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Incorrect address provided by the customer
📍 Address Accuracy
Customers must provide accurate delivery information.
We are not responsible for failed deliveries due to incorrect details.